Unisex soft organic cotton T-shirt

The Customer has the right to terminate the Contract without penalty and without specifying the reason, from the receipt of the order confirmation sent by Education and Art for Animal Welfare, no later than 7 working days after receipt of the product at the address indicated for delivery. The date on the delivery receipt is full proof of receipt of the product by the Customer. The Customer can notify Education and Art for Animal Welfare, of his/her rejection choice through the e-mail address: info@eaaw .org.

If the product has already been delivered, the customer is required to return it to Education and Art for Animal Welfare.

To that end:

– the deadline for returning the product is fourteen(14) days after product delivery; the date on the delivery receipt is the one taken into consideration. The product will be considered returned when delivered and accepted by the local Post Office under registered mail.

If the product has been delivered, the substantial integrity of the product is a requirement for it to be returned. The Customer must send the product properly packed; Education and Art for Animal Welfare, does not accept damaged returns, but only items kept in normal state of preservation.

Products that are damaged by detergents/ additives or products damaged by the Customer will not be replaced nor refunded. The Customer must place a copy of the delivery document inside the return box. The transportation risks for the return of the products are entirely borne by the Customer.

– The costs for returning the items to Education and Art for Animal Welfare are responsibility of the Customer. If the Customer returns an item in accordance with the provisions of these conditions of sale, Education and Art for Animal Welfare, will reimburse the sums paid by the Customer on the credit card or Pay Pal account or through the bank details provided by the Customer.

All our products will be shipped from Tanzania.

The delivery area corresponds to the coverage area of the offering.

Delivery to customers is carried out Monday through Friday via EMS. The order is to be processed within 48-96 hours and delivery is expected within 8-40 days dependent on the location of the customer. EAAW offer free shipping worldwide though customers can opt for express shipping through our e-mail info@eaaw .org. This process will attract additional shipping costs.

The products are delivered to the address indicated by the Customer.

Education and Art for Animal Welfare cannot be held liable for errors in delivery due to inaccuracies or incompleteness in filling out the shipping and delivery details by the Customer. Education and Art for Animal Welfare cannot be held responsible for any damage that may have occurred to the products after delivery to the carrier responsible for transporting them and for delays in delivery.

The delivery document issued by the carrier dated and signed by the Customer upon delivery of the product, will constitute a proof of transport and delivery of the goods. Upon delivery, the Customer must verify the content, compliance and status of the product. In the event of delays, failures, total or partial losses or other problems, it is the Customer’s right to file a complaint against the courier, without the liability of Education and Art for Animal Welfare, being ever taken into account.

Therefore, upon delivery, Education and Art for Animal Welfare recommends that the customer reviews the conditions of the products before signing the receipt. In case of anomalies, the Customer must refuse delivery of the products or write down their detailed terms.